Business Processes Suite
Blueprint Lumina Consulting LLC can help businesses to map, model, digitize, and optimize business processes. Our founder has extensive experience in helping and improving numerous organizations significantly where operational efficiency improvement, customer service and adaptability has led to bottom-line improvements.
The company has developed in-house operational systems that enable us to provide high quality business process suite services at a lower cost. These systems include:
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Identifying the Business Strategy
In order to achieve operational excellence a clear identification of business strategy is essential. Process architecture can then be defined to support strategy execution and ensure process alignment. We apply the Business Model Canvas (BMC) technique to identify current and future business models and related strategic intent. The Business Model Canvas is a strategic tool used for visually developing or displaying a business model. A BMC helps determine and align the key business activities and their relationship to your value proposition. Business model canvases are not intended to serve in place of a business plan. Instead, the BMC is used to summarize and visually illustrate the most important information of a business model, and to provide centralized ongoing clarity.
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Defining the Process Architecture
Business process architecture is an end-to-end, high-level model of major core, management, and support processes. Architecture is used to align processes with strategy and provide a structure and framework for detailed process mapping, improvement, and design.
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Mapping the Business Processes
We help our customers ascertain their current state As-Is business processes and accurately map and validate them using the Business Process Model and Notation (BPMN 2.0) technique. This ensures standardization and effective communication. Well-mapped processes help simplify complex processes and make them easy to manage. BPMN is a standard set of diagramming conventions for describing business processes. It is designed to visualize a rich set of process flow semantics within a process and the communication between independent processes.
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Improving and Designing the Business Processes
We analyze and measure our customers’ business processes to find areas for improvement. We then design or redesign them into:
To-Be business processes — Using Business Process Management techniques to ensure optimum efficiency, adaptability, and customer service. Fully designed processes ensure processes are effectively implemented, digitized, and optimized.
Specifying the Process Systems – We help our customers specify system requirements in natural language and models that help them to digitize and automate their processes and operational decisions.
Writing Standard Operating Procedures (SOPs) – We write effective SOPs and work instructions for our customers to standardize work, preserve process knowledge and enforce compliance.